Ready for Social Relevancy & Facebook Open Graph?
Guest blog post today on Crosspollinate from Chase McMichael, CEO of InfiniGraph. You can find his great blog at http://socialmediadvertising.blogspot.com/.
With all the hype over on Facebook launch of Like and Open Graph, it is time for me to highlight areas that marketers have to consider besides just dropping in a widget or a plug-in on their pages. Facebook has opened big opportunities in information discovery, consumer opt-in, expanding Social CRM (SCRM) and increasing Social Density around your brand. SCRM has now expanded beyond social listening and seeing your consumer overlaps with vertical products to a whole new level. Below is a great example of how to identify consumers that match other brand preferences and expand reach through loyalty.

With Open Graph, users now don't just become a "fan" of a brand, band, sport, or style of music. They will simply decide whether they "Like" something. By using the "Like" button or making a “comment” on a site, users automatically authorize Facebook to publish this information on their profiles or their friend's news feeds. Below are examples of categories listed in the Facebook Open Graph API. Plug-ins provided by Facebook allow the segmenting of friends who "Like" something by publisher.

Facebook Object types currently supported: This provides much greater access to user information, but the majority of companies don’t really know what to do to enhance the social velocity of their brands. Since greater access carries greater responsibility in consumer privacy protection, brands must offer a level of transparency to assure integrity. As of last check, Facebook has added nearly 300 website "Like" buttons per hour and now over 100K. Marketers are salivating over Facebook's 500+ million users but without a clear way to comprehend what is information is available and how to maximize their conversational presence. The publishers are organized by top level categories enabling network based content interaction across many publishers.

The vision here is to build a network of discovery tools and information that operates at a higher level than search. The goals are to answer questions for users. What are my friends doing? Where are they eating? What do they recommend? This clearly doesn’t eliminate the need for search, but it does represent an alternative way in which to discover information. For This will make it easier for marketing professionals, who will have yet another set of content connections to manage, to make sense of the new services. 

This is all speculation for the moment. Since Facebook doesn’t have a really good search experience, it remains less useful than Google. However, it is possible to imagine much improved Bing integration combined with data and metadata gleaned from millions of profiles and “Likes” across the internet — making Facebook a more personal, more social and much better “discovery engine” than it is today.
This social discovery also applies to Brands and consumers sharing links about where they are or what they are Twittering about is a bonanza for smart marketers who want to be more in tuned to the audience they service.

I’m working on this real-time aspect of leveraging brand ranking and social preferences to understand social resonance and relevancy of a particular fan page and linked content that a key audience is collectively resonating around. We now have the ability to determine relevance of a page beyond the number of links it has.Influencers are interacting with content and sharing links all the time. The Social Syndication Acceleration is based on the number of shared and the influence Rank of the person sharing the links. Google-style search is based on web links and document content where as real-time search is linked to what people are talking about now and provides radically different search results for users who are linked to brands/tribes.




Real time search is a new kind of service which lets individuals and businesses know what is happening around the world within a matter of seconds, by leveraging the power of blogs, micro-blogs, social imaging, video search engines, social networks and social bookmarking sites. This type of service makes is relevant to the real estate industry, a very time sensitive and highly transactional space with a definite edge for competition and networking. The participants to the ecosystems are many, be they home buyers, sellers,agents, lenders, mortgage or insurance brokers. Those players have high interest in getting first hand information as new properties or buyers are listed on the real time web. Buyers monitor interest rates, new listings, while sellers or agents compete for new buyers getting listed on services such as the 
